JUMOQ course catalogue
Explore published courses before signing in. Choose a course to see its overview and access options.
Business Continuity & Emergency Response
Protect people, report disruptions, follow approved continuity arrangements and support controlled recovery and drills.
Conflicts, Anti-bribery & Whistleblowing
Manage conflicts, gifts and improper pressure, maintain truthful records and raise genuine concerns through protected channels.
Customer Confidentiality & Privacy
Use customer information only for authorised purposes, control sharing and retention, and escalate privacy incidents and requests.
Fair Treatment & Grievance Redressal
Explain products fairly, provide accessible service, handle complaints and guide customers through current redress routes.
Cyber & Information Security Awareness
Recognise social engineering, protect access and information, and respond promptly to suspected incidents.
Fraud Prevention & Reporting
Recognise fraud indicators, preserve controls and evidence, and make accurate confidential referrals.
KYC, AML & Counter-terrorist Financing
India-focused foundation training in customer due diligence, beneficial ownership, monitoring, confidential escalation and recordkeeping.
POSH Awareness & Prevention
Recognise unwelcome conduct, support colleagues, use the correct complaint route and protect confidentiality.
