JUMOQ Mandatory · Operational Risk & Resilience

Business Continuity and Emergency Responsibilities

Protect people, report disruptions, follow approved continuity arrangements and support controlled recovery and drills.

MAND-BCP-B01Basic

Course director: Venkata Subramani Ramachandra

2 hr 20 minFull study estimate

Full study estimate: 2 hr 20 min

Self-paced estimates for one pass through the course. Practical work includes activities, assignments and resource study. Your pace may vary; breaks and repeat attempts are extra. All course and certificate requirements still apply.

Inside this course

Select a topic to see its lessons, videos, practice activities and resources.

Put people first during an emergency

LessonPut people first during an emergency
VideoVideo — Put people first during an emergency
QuizTopic 1 knowledge check
Decision MissionDecision Mission — Evacuation

Report disruptions and activate the right response

LessonReport disruptions and activate the right response
VideoVideo — Report disruptions and activate the right response
QuizTopic 2 knowledge check
Case QuestCase Quest — Manual processing

Continue priority work within approved controls

LessonContinue priority work within approved controls
VideoVideo — Continue priority work within approved controls
QuizTopic 3 knowledge check
Impact SimulatorImpact Simulator — Recovery backlog capacity

Communicate and recover in a controlled way

LessonCommunicate and recover in a controlled way
VideoVideo — Communicate and recover in a controlled way
QuizTopic 4 knowledge check
Practice LabPractice Lab — Review and refer three workplace cases

Practise drills and improve readiness

LessonPractise drills and improve readiness
VideoVideo — Practise drills and improve readiness
QuizTopic 5 knowledge check
Roleplay StudioRoleplay Studio — Explain the appropriate next step
Downloadable resourceFictional workplace cases and practice workbook
Downloadable resourceDesk checklist for everyday decisions
Downloadable resourcePolicy contacts and refresher guide
AssignmentWorkplace assignment — Apply the process and prepare a handover

Final Assessment

QuizFinal assessment

Certificate

CertificateCertificate of completionUnlocks after every quiz is completed at its required pass mark and all course requirements are complete.

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