JUMOQ Mandatory · Lending & Customer Protection

Gold and Silver Loan Operations

Assess eligible collateral, control valuation and custody, monitor lending limits and complete fair release or auction.

MAND-GOLD-B01Intermediate

Course director: Venkata Subramani Ramachandra

2 hr 20 minFull study estimate

Full study estimate: 2 hr 20 min

Self-paced estimates for one pass through the course. Practical work includes activities, assignments and resource study. Your pace may vary; breaks and repeat attempts are extra. All course and certificate requirements still apply.

Inside this course

Select a topic to see its lessons, videos, practice activities and resources.

Check eligibility, ownership and repayment capacity

LessonCheck eligibility, ownership and repayment capacity
VideoVideo — Check eligibility, ownership and repayment capacity
QuizTopic 1 knowledge check
Decision MissionDecision Mission — Retail invoice valuation

Assay and value the actual metal transparently

LessonAssay and value the actual metal transparently
VideoVideo — Assay and value the actual metal transparently
QuizTopic 2 knowledge check
Case QuestCase Quest — Price-driven breach

Maintain LTV and control renewals

LessonMaintain LTV and control renewals
VideoVideo — Maintain LTV and control renewals
QuizTopic 3 knowledge check
Impact SimulatorImpact Simulator — Illustrative metal valuation

Protect custody and release the correct collateral

LessonProtect custody and release the correct collateral
VideoVideo — Protect custody and release the correct collateral
QuizTopic 4 knowledge check
Practice LabPractice Lab — Review and refer three workplace cases

Run a transparent auction and reconcile proceeds

LessonRun a transparent auction and reconcile proceeds
VideoVideo — Run a transparent auction and reconcile proceeds
QuizTopic 5 knowledge check
Roleplay StudioRoleplay Studio — Explain the appropriate next step
Downloadable resourceFictional workplace cases and practice workbook
Downloadable resourceDesk checklist for everyday decisions
Downloadable resourcePolicy contacts and refresher guide
AssignmentWorkplace assignment — Apply the process and prepare a handover

Final Assessment

QuizFinal assessment

Certificate

CertificateCertificate of completionUnlocks after every quiz is completed at its required pass mark and all course requirements are complete.

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