JUMOQ Mandatory · Workplace Dignity

POSH Internal Committee: Inquiry and Case Handling

Receive complaints fairly, conduct a confidential and impartial inquiry and produce reasoned recommendations with controlled follow-up.

MAND-POSHIC-B01Intermediate

Course director: Venkata Subramani Ramachandra

About 1 hrLessons, videos and quizzesPlus practical work

Lessons, videos and quizzes: 1 hr 3 min
Practical work and resources: 1 hr 13 min
Full study estimate: 2 hr 16 min

Lessons: 16 min · Videos: 10 min · Quizzes: 37 min

Self-paced estimates for one pass through the course. Practical work includes activities, assignments and resource study. Your pace may vary; breaks and repeat attempts are extra. All course and certificate requirements still apply.

Inside this course

Select a topic to see its lessons, videos, practice activities and resources.

Confirm jurisdiction and an impartial committee

LessonConfirm jurisdiction and an impartial committee
VideoVideo — Confirm jurisdiction and an impartial committee
QuizTopic 1 knowledge check
Decision MissionDecision Mission — Conflicted member

Receive complaints, explain options and consider interim relief

LessonReceive complaints, explain options and consider interim relief
VideoVideo — Receive complaints, explain options and consider interim relief
QuizTopic 2 knowledge check
Case QuestCase Quest — Forced settlement

Conduct a fair and evidence-based inquiry

LessonConduct a fair and evidence-based inquiry
VideoVideo — Conduct a fair and evidence-based inquiry
QuizTopic 3 knowledge check
Impact SimulatorImpact Simulator — Committee preparation workload

Write reasoned findings and lawful recommendations

LessonWrite reasoned findings and lawful recommendations
VideoVideo — Write reasoned findings and lawful recommendations
QuizTopic 4 knowledge check
Practice LabPractice Lab — Review and refer three workplace cases

Implement, protect confidentiality and report appropriately

LessonImplement, protect confidentiality and report appropriately
VideoVideo — Implement, protect confidentiality and report appropriately
QuizTopic 5 knowledge check
Roleplay StudioRoleplay Studio — Explain the appropriate next step
Downloadable resourceFictional workplace cases and practice workbook
Downloadable resourceDesk checklist for everyday decisions
Downloadable resourcePolicy contacts and refresher guide
AssignmentWorkplace assignment — Apply the process and prepare a handover

Final Assessment

QuizFinal assessment

Certificate

CertificateCertificate of completionUnlocks after every quiz is completed at its required pass mark and all course requirements are complete.

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