JUMOQ Mandatory · Customer Onboarding

Customer Onboarding, CKYCR, Beneficial Ownership and Video KYC

Build an evidence-based customer file, identify natural-person ownership and carry out controlled digital identification.

MAND-ONBOARD-B01Intermediate

Course director: Venkata Subramani Ramachandra

About 1 hrLessons, videos and quizzesPlus practical work

Lessons, videos and quizzes: 1 hr 7 min
Practical work and resources: 1 hr 13 min
Full study estimate: 2 hr 20 min

Lessons: 20 min · Videos: 10 min · Quizzes: 37 min

Self-paced estimates for one pass through the course. Practical work includes activities, assignments and resource study. Your pace may vary; breaks and repeat attempts are extra. All course and certificate requirements still apply.

Inside this course

Select a topic to see its lessons, videos, practice activities and resources.

Choose and complete the right onboarding route

LessonChoose and complete the right onboarding route
VideoVideo — Choose and complete the right onboarding route
QuizTopic 1 knowledge check
Decision MissionDecision Mission — Unclear authority

Find the natural person behind the legal entity

LessonFind the natural person behind the legal entity
VideoVideo — Find the natural person behind the legal entity
QuizTopic 2 knowledge check
Case QuestCase Quest — Layered ownership

Use CKYCR without duplicating or weakening checks

LessonUse CKYCR without duplicating or weakening checks
VideoVideo — Use CKYCR without duplicating or weakening checks
QuizTopic 3 knowledge check
Impact SimulatorImpact Simulator — Onboarding rework time

Conduct secure and meaningful Video KYC

LessonConduct secure and meaningful Video KYC
VideoVideo — Conduct secure and meaningful Video KYC
QuizTopic 4 knowledge check
Practice LabPractice Lab — Review and refer three workplace cases

Maintain KYC and handle exceptions fairly

LessonMaintain KYC and handle exceptions fairly
VideoVideo — Maintain KYC and handle exceptions fairly
QuizTopic 5 knowledge check
Roleplay StudioRoleplay Studio — Explain the appropriate next step
Downloadable resourceFictional workplace cases and practice workbook
Downloadable resourceDesk checklist for everyday decisions
Downloadable resourcePolicy contacts and refresher guide
AssignmentWorkplace assignment — Apply the process and prepare a handover

Final Assessment

QuizFinal assessment

Certificate

CertificateCertificate of completionUnlocks after every quiz is completed at its required pass mark and all course requirements are complete.

How to access this course

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